SHIPPING POLICY
A legal disclaimer
Shipping Policy
Due to the vast stock entity, I do not personally hold a certain quantity of each method in each shade. Unfortunately, as I start up this isn’t something that is feasible. As a result of this, for a little while we should expect to see slightly longer shipping times. From ordering, please allow up to 3 working days for your order to be processed, (I am currently working full time and will process at the soonest convenience) and following this, 4-6 working days for your products to be delivered. In the instance of any delays, I will be in contact via email or you are welcome to get in touch with me at lucyblunn638@hotmail.co.uk.
Disclosure of Shipping Dates
I currently have no guarantee for Weekend Deliveries. For the meantime, you must be from the United Kingdom to place an order. If you are outside this scope then your order may be reimbursed. Shipping will be £6 to any destination in UK mainland.
Almost all shades are available for immediate shipping. However, bespoke colours and mixed shades can sometimes take up to 2 weeks to produce. This is because each product is carefully hand-mixed to achieve the perfect balance of shade and hair pattern before being crafted into your chosen extension method.
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If you’d like to check lead times for specific shades before placing an order, please feel free to email me and I will be happy to confirm. In some cases, this process may add up to 2 weeks to the standard shipping time, though orders are often completed sooner.
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Should any delays occur after an order is placed, I will contact you right away. If you are not satisfied with the revised timeframe, you will have the option to cancel your order and receive full reimbursement.